Shipping Information

Shipping Information

We partner with trusted shipping providers Omniva and DPD to ensure your orders reach you quickly and safely across Latvia and the Baltic region.

Our Shipping Partners

Free Shipping

🎉 FREE shipping on all orders via Omniva and DPD parcel terminals!

Processing Time

Orders are processed within:

• Standard Items: 1-2 business days
• Custom Items: 3-5 business days

Delivery Locations

🇱🇻 Latvia (Omniva & DPD)

• All major cities and towns
• 500+ Omniva parcel terminals
• 200+ DPD pickup points
• Home and office delivery available

🌍 Baltic States & EU (DPD)

• Estonia, Lithuania via Omniva
• European Union via DPD
• Delivery times: 2-7 business days

Package Tracking

Track your order every step of the way:

• Omniva: Track at omniva.lv with your tracking number
• DPD: Track at dpd.lv with your parcel number
• SMS Notifications: Receive delivery updates
• Email Updates: Get shipping confirmations and tracking info

Pickup Instructions

📍 Omniva Parcel Terminals

• You'll receive SMS with pickup code
• Visit any Omniva terminal
• Enter your phone number and pickup code
• Packages held for 7 days

📍 DPD Pickup Points

• Present ID and order confirmation
• Available during store hours
• Packages held for 7 days

Delivery Issues

If you experience problems:

• Package not received: Contact us with tracking number
• Damaged package: Report within 24 hours
• Wrong delivery address: Contact carrier immediately

International Shipping

For EU deliveries via DPD:

• Customs declarations handled automatically
• VAT may apply based on destination country
• Delivery times vary by location (2-7 days)

Contact Shipping Support

Questions about your delivery?

Email: fabiquestudio@gmail.com
Omniva Support: +371 67008001
DPD Support: +371 67387777